Terms and Conditions

Terms and Conditions - ResoX

ResoX Website Terms and Conditions for Dispute Resolution Practitioners/Professionals (“DRPs”)

Last updated on 14 February 2022.

Please read these Terms and Conditions carefully before using this Website.

Terms of use of this website

1.1 By submitting your profile to be listed on ResoX Pte Ltd’s Website (this “Website”), you confirm that you accept these terms and conditions of use of our Website (these “Terms and Conditions”) and that you agree to comply with them. You also agree to comply with any and all terms, guidelines, notices, policies, and instructions pertaining to the use and/or access of this Website, as well as any amendments to the aforementioned, issued by us, from time to time.

If you do not agree to these terms, you must not use this Website.

We may amend these Terms and Conditions from time to time. Every time you wish to use this Website, please check these Terms and Conditions to ensure you understand the Terms and Conditions applicable at that time.

You may determine if any such amendment has taken place by referring to the date on which these Terms and Conditions were last updated. Your continued use of this Website constitutes your acknowledgement and acceptance of such changes.

We reserve the right to update or modify this Website from time to time. We do not guarantee that this Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of this Website at any time without ascribing any reasons.

You are responsible for ensuring that all persons who access this Website through your internet connection are aware of these Terms and Conditions and any other applicable terms, and that they comply with them, and we will hold you liable for the actions or omissions of such persons

Proprietary rights

This Website is owned and operated by ResoX Pte Ltd (we, our, us or “[ResoX]”).

2.2 The materials located on this Website, including the information as well as any software programmes made available on or through this Website (the “Contents”), are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to or controlled by ResoX Pte Ltd.

2.3 Except as expressly provided below, nothing contained herein shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights. Unless otherwise noted, all content, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of this Website are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by ResoX.

2.4 You acknowledge and agree that to access and use certain services on this Website (including but not limited to registering to be a dispute resolution practitioner or professional as we have termed it (“DRP”), you will be required to register and additionally shall be bound to strictly comply with any other terms and conditions (where applicable) in addition to these Terms and Conditions.

2.5 You may not adapt or circumvent the systems in place in connection with this Website, nor access this Website other than through normal operations.

2.6 Failure to comply with these Terms and Conditions may result in our taking of such action(s) we reasonably deem appropriate, including and not limited to, any or all of the following actions:

immediate, temporary or permanent withdrawal of your right to use this Website;
immediate, temporary or permanent removal of any posting or material uploaded by you to this Website;
issue of a warning to you;
claim and/or legal proceedings against you for damages and reimbursement of all of our costs and fees (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
such further legal action against you; and/or
disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

2.7 All disclaimers, indemnities and exclusions in these Terms and Conditions shall survive termination of the agreement between us for any reason.

Restrictions on use of materials

3.1 Except as otherwise provided, the Contents of this Website shall not be produced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission of ResoX.

3.2 You must not use any part of the Contents of this Website for commercial purposes without obtaining a licence to do so from us or our licensors.

3.3 Modification of any of the Contents or use of the Contents for any other purpose will be a violation of ResoX’s copyright and other intellectual property rights. Graphics and images on this Website are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective copyright owners.

3.4 If you print off, copy or download any part of our Website in breach of these Terms and Conditions, your right to use this Website will cease immediately and you must, at our option, return or destroy any copies of the material you have made.

Content, Listings, and Advertisements

4.1 The Website is a platform on which DRPs subscribe to supply their information. This Website does not refer lawyers, expert witnesses, recruiters, investigators, process servers, translators, court reporters or others listed by the Website to users. Similarly, this Website does not refer users or potential disputants to DRPs subscribed on the Website. Because authentication on the Internet is difficult, ResoX cannot and does not confirm that any of our users are who they claim to be.

4.2 This Website does not warrant the validity of the information, nor does it guarantee the quality of any services or work product. The determination of the need for legal services and the choice of a professional are extremely important decisions and should not be based solely upon advertisements or self-proclaimed expertise. DRPs and users should conduct their own legal and commercial due diligence and contact applicable professional associations with regard to expert witnesses and other legal non-lawyer professionals.

4.3 ResoX does not guarantee review of the contents of the listings which are provided by the DRPs or any links to or provided by this Website and ResoX is not responsible for any material or information contained in this Website or linked sites or provided by the DRPs.

4.4 A description or indication of, or limitation of practice by a DRP does not mean that any agency or board has certified the DRP as a specialist or expert in any indicated field of law practice, nor does it mean that the DRP is necessarily any more expert or competent than any other professional. All users and potential disputants are urged to conduct their own independent investigation and evaluation of any DRP being considered.

4.5 Without in any way limiting any other provision of this Terms and Conditions, ResoX does not control, warrant, or guarantee the quality, safety or legality of the items and services advertised, the truth or accuracy of the listings, the ability of any DRPs to render professional services, or ability of any user or potential disputant to engage a DRP. ResoX does not control, warrant, or guarantee that any DRP is who he or she claims to be or is not acting under false pretenses. Likewise, ResoX does not control, warrant, or guarantee that any user or potential disputant is who he or she claims to be or is not acting under false pretenses.

4.6 ResoX does not warrant the truth or accuracy of what any users or potential disputants have represented to ResoX or what they have requested to be listed and made public on this Website.

4.7 ResoX does not guarantee traffic to and from its listings or other form of advertisement nor does it guarantee its internet placement in the search engines for any keyword(s).

Uploading content to this Website

5.1 Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our Website , you must comply with all applicable legal professional conduct, publicity and advertisement legislation, guidelines, rules, advisories and the like [as well as the content standards set out in our Rules of Usage [Insert link].]

5.2 You warrant that any such contribution complies with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

5.3 You further warrant that you will not upload general or specific legal advice on the Website, and you will be liable to us and indemnify us for any breach of that warranty.

5.4 Any content you upload to this Website will be considered non-confidential and non-proprietary. You retain all of your background intellectual property rights in your content, but you are required to grant other users o this Website a worldwide royalty-free irrevocable and unconditional licence to use, store and copy that content and to distribute and make itavailable to third parties. You also grant us a worldwide, royalty-free, irremovable and unconditional licence to use, copy, distribute, publish and transmit such data in any manner.

5.5 We also have the right to disclose your identity to any third party who is claiming any content you posted or uploaded to our Website constitutes a violation of their intellectual property rights or of their right to privacy, in accordance with our Privacy Policy, as below.

5.6 We have the right to remove any posting you make on our Website if, in our opinion, your post does not comply with the content standards [set out in our Rules of Usage [Insert link]].

5.7 If you choose to register a company or individual profile with this Website as a DRP or take advantage of such other services as may be offered only to subscribers, you agree to:

Provide true, accurate, current and complete information about yourself, your contact and office information; and

Maintain and promptly update your details pursuant to the [terms and conditions of Subscription] [subscription agreement] to keep it true, accurate, current and complete. For our Law firm directories, we do not accept partial addresses without room or floor number, or, virtual offices, flexible working spaces or addresses that are not law firm offices.

5.8 If you provide any information that is untrue, inaccurate, not current or incomplete, if your company is not a law firm, if there are no lawyers’ bio admitted to a bar association or equivalent on your website, or ResoX has reasonable grounds to suspect that the information you provided is untrue or not following our Terms and Conditions, we have the right to suspend or terminate your account without any refund of the Subscription Fee and can refuse any and all current or future use of the service (or any portion thereof). ResoX is under no obligation to list a law firm, company or service. ResoX reserves the right to list law firms, companies or services at its sole discretion.

5.9 We reserve the right to remove any law firm, DRP or others listed on the Website at our sole discretion and reserve the right to remove from this Website, without advance notice, any listing, published article, or other advertisements, in the event a user or potential disputant notifies us of a reasonable complaint and/or if an issue is noticed by us. Reasons for removal may include but are not limited to a DRP’s failure to communicate with an existing client; errors in articles uploaded on the Website by DRPs; disbarment or other professional disciplinary misconduct; false or misleading information which is not corrected after notice is given to the DRP/ DRP law firm by us.

5.10 Upon removal of any listing, published article, or other advertisements as stated above, we will contact the DRP/ DRP law firm to relay the complaint. After our own consideration including reasonable input from the DRP/DRP law firm, we may, but are not obliged to, reinstate the listing, article, or advertisement on the Website.

5.11 In the event of any removal, as stated above, we will not offer compensation, monetary or otherwise, for the act of removal or the length of time any listing, article, or other advertisement was not displayed on this Website.

Editorial guidelines

6.1 DRPs and DRP Law Firms should not use any feature or statement that is deceptive, misleading, manipulative, or that is likely to confuse any user / potential disputant. Main examples of misrepresentation are as follows: use of trade names or location in place of an actual law firm name (Eg. Divorce Center or Best lawyers); selection of incorrect areas of practice and services, incorrect accreditation and representative clients; listing location(s) where they do not have the license to practice; and listing other law firms (partnerships) as your own office.

6.2 If we notice that the listing does not follow our Editorial Guidelines or uses one or more of the following practices we reserve the right to change the content without notice or remove it from our directories without compensation until the listing is corrected.

No Search Engine Optimisation Techniques Allowed

7.1 Any listing, article or employment ad containing repetition of keywords or similar spamming tricks or technique in order to try improving search engine ranking will be removed without notice from our directories. Listings will be reinstated after proper cleaning of the keyword stuffing.

Disclaimer of liability

8.1 The Contents of this Website are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, we do not warrant, and hereby disclaim any warranty:-

(a) as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Contents of this Website; and

(b) that the Contents available through this Website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Website and the server will be free of all bugs, viruses and/or other harmful elements. We do not warrant, guarantee or represent that the use of this Website is protected from any viruses, worms, Trojan horses or other vulnerables. Your access and use of this Website(s) connected thereto are at your own risks.

8.2 To the fullest extent permitted by law, ResoX shall not be liable for any damage or loss of any kind, howsoever caused as a result (indirect or direct) of the use of this Website, including but not limited to any damage or loss suffered as a result of reliance on the Contents contained or available from this Website.

8.3 The Contents of this Website do not constitute financial, legal or other professional advice. If financial, legal or other professional advice is required, services of a competent professional should be sought.

8.4 You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

8.5 Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on this Website is accurate, complete or up-to-date.

Personal Data protection policy (“Privacy Policy”)

9.1 You hereby consent to our collection, use and disclosure of your personal data which you have provided to us, within our organisation and our affiliates for the following purposes:

(a) processing of your subscription;

(b) administration (including any updates, renewal or termination) of your subscription;

(d) processing of any payment framework we may implement;

(e) responding to your inquiries or requests, and/or where applicable, to post your comments or statements on message boards in our Website or in our online forums;

(f) creating and delivering personalized promotions, including by combining your Personal Data with Other Information;

(g) communicating with you by mail, telephone, e-mail, mobile alerts, Whatsapp and SMS text messaging about your subscription, including but not limited to information about your activity, your requests for information, and to update you about changes to your subscription;

furthering our business purposes, such as to perform data analysis, audits, fraud monitoring and prevention, to enhance, improve or modify our subscription programme, to identify usage trends, determine the effectiveness of our promotional campaigns and to operate and expand our business activities; and

managing your account, using various electronic communication, including email and mobile communications.

9.2 The personal data collected from you includes:

name;
mailing address and/or postal code;
telephone number;
e-mail address;
name of law firm;
username and password (for account administration);
device identification including IP address;
geolocation;
financial account information and other payment information (that you submit to us for points processing, order processing);
additional personal information necessary for the administration of certain promotional events (such as your preferences);
any images from you from photographs, videos created by you or by our content creator(s) and service providers and any such photography or videography sessions; and
certain identifying information such as your education, employment history profile, date of birth and contact information,

(“Personal Data”)

9.3 In addition, we may collect other types of data elements that do not reveal your identity or that do not relate directly to you or any other individual, such as:

browser and device information, including operating system;
mobile application usage data;
aggregated information such as “click stream” data; and
information collected through cookies, pixel tags and other technologies,

(“Other Information”).

9.4 You agree that we may share any Personal Data and Other Information with our affiliates, advisers (such as our auditors, external professional advisers and other parties who provide services or support to us) and to the authorities as required by them for purposes of auditing, advising or reviewing your subscription and user of our services. You agree and consent to such collection, use and disclosure.

9.5 You may submit a request to withdraw your consent or access your Personal Data by contacting our data protection officer. Where permitted by law, we reserve the right to charge a reasonable administrative fee for accessing your Personal Data. Where permitted by law, we reserve the right to deny you access to your Personal Data.

9.6 We will retain Personal Data for as long as it is necessary to fulfill the purpose for which it was collected, any of our legal or business purpose or as required by relevant laws. When destroying Personal Data, we will take commercially reasonable and technically possible measures to make the personal information irrecoverable or irreproducible in accordance with the applicable laws.

9.7 We may also be bound by privacy policies of our third party agents or service providers, partners, agents, associates. You agree to observe such policies where applicable to you.

9.8 We may change this Privacy Policy at any time, from time to time, so please check back from time to time, as your continued use of our services and your subscription indicates your acceptance of any changed terms.

9.9 For more information, kindly contact our Data Protection Office at:

Mr. Colin Millward

[email protected]

+65 6679 6045

You must keep your account details safe.

10.1 Upon subscribing as a DRP, you will be provided with a user identification code, password and/or any other piece of information. As part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

10.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by use, at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms and Conditions.

10.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

Third Party links

11.1 Where this Website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval or endorsement by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources. When you click on a third party link, you will leave this Website. Any personal data you submit on the resulting site will not be collected or controlled by us but will be subject to the privacy policy or terms of use of the resulting site.

11.2 This Website may contain third party content, including but not limited to comments and articles posted by third parties, the content of advertisements posted by third parties, applications posted by third parties and content accessed through such applications. You agree that we shall not be responsible or liable for any third party content on our Website or your access or use of any third party content on our Website.

11.3 You may not establish a link to the home page or to any other page on this Website without our express written consent. Even if consent is provided, you may only establish a link to the homepage or to any other page on this Website in a way that is fair and legal and does not damage our reputation or take advantage of it.

11.4 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

11.5 You must not establish a link to this Website in any website that is not owned by you.

11.6 We reserve the right to withdraw linking permission without notice.

11.7 During your access or use, we may issue to and request from your mobile or computer device, blocks of data known as “cookies” to enable a more convenient browsing when you revisit these sites.

General

12.1 A failure by us to exercise or enforce any rights conferred upon us by these Terms and Conditions shall not be deemed to be a waiver or variation of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.

12.2 If any provision of these Terms and Conditions is held to be unlawful, invalid or unenforceable under applicable law, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

12.3 A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce any of these Terms and Conditions, and the application of the Contracts (Rights of Third Parties) Act is expressly excluded.

12.4 We may assign or transfer any our rights and obligations under these Terms and Conditions to any third party without prior notice to you or consent by you. You may not assign or transfer any of your rights or obligations under these Terms and Conditions to any third party without our prior written consent.

Governing law and dispute resolution

13.1 These Terms and Conditions shall be governed and construed in accordance with the laws of Singapore. In the event of any dispute(s) arising out of or in connection with these Terms and Conditions or your subscription, you agree that both you of us shall attempt in the first instance to resolve such dispute(s) through friendly consultations within 30 days of either party notifying the other of the dispute(s), failing which the dispute(s) must be submitted for mediation at the Singapore Mediation Centre (“SMC”) in accordance with SMC’s Mediation Procedure in force for the time being.

Should mediation not succeed, you agree that the dispute shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (the “SIAC Rules”) for the time being in force, which rules are deemed incorporated by reference to this clause. In relation to such arbitration:
The place and seat of arbitration shall be Singapore.
The dispute shall be determined by a single arbitrator, such arbitrator to be appointed by mutual agreement between us, or in the event that no agreement is reached, then in accordance with the SIAC Rules.
The language to be used in the arbitral proceedings shall be English.

ResoX Website Terms and Conditions for potential disputants (“Potential Disputants”)

Last updated on 31 March 2022.

Please read these Terms and Conditions carefully before using this Website.

Terms of use of this website

1.1 By submitting your particulars to us on this ResoX Pte Ltd’s Website (this “Website”), you confirm that you accept these terms and conditions of use of our Website (these “Terms and Conditions”) and that you agree to comply with them. You also agree to comply with any and all terms, guidelines, notices, policies, and instructions pertaining to the use and/or access of this Website, as well as any amendments to the aforementioned, issued by us, from time to time.

If you do not agree to these terms, you must not use this Website.

We may amend these Terms and Conditions from time to time. Every time you wish to use this Website, please check these Terms and Conditions to ensure you understand the Terms and Conditions applicable at that time.

You may determine if any such amendment has taken place by referring to the date on which these Terms and Conditions were last updated. Your continued use of this Website constitutes your acknowledgement and acceptance of such changes.

We reserve the right to update or modify this Website from time to time. We do not guarantee that this Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of this Website at any time without ascribing any reasons.

You are responsible for ensuring that all persons who access this Website through your internet connection are aware of these Terms and Conditions and any other applicable terms, and that they comply with them, and we will hold you liable for the actions or omissions of such persons.

You represent and warrant to us that: (i) you have the authority to, and are of legal age in your jurisdiction to, bind yourself to these Terms and Conditions; (ii) your engagement of any dispute resolution professionals/practitioners (“DRP”) will be solely for the purposes that are permitted in your jurisdiction; (iii) your engagement of any DRP will not infringe or misappropriate the intellectual property of any third party; and (iv) your engagement of any DRP will comply with all local laws, rules, and regulations.

Proprietary rights

This Website is owned and operated by ResoX Pte Ltd (we, our, us or “[ResoX]”).

2.4 You acknowledge and agree that to access and use certain services on this Website (including but not limited to consulting and engaging resolution practitioner or professional as we have termed it (“DRP”), you will be required to register and additionally shall be bound to strictly comply with any other terms and conditions (where applicable) in addition to these Terms and Conditions.

2.5 You may not adapt or circumvent the systems in place in connection with this Website, nor access this Website other than through normal operations.

2.6 Failure to comply with these Terms and Conditions may result in our taking of such action(s) we reasonably deem appropriate, including and not limited to, any or all of the following actions:

immediate, temporary or permanent withdrawal of your right to use this Website;
immediate, temporary or permanent removal of any posting or material uploaded by you to this Website;
issue of a warning to you;
claim and/or legal proceedings against you for damages and reimbursement of all of our costs and fees (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
such further legal action against you; and/or
disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

2.7 All disclaimers, indemnities and exclusions in these Terms and Conditions shall survive termination of the agreement between us for any reason.

Restrictions on use of materials

3.2 You must not use any part of the Contents of this Website for commercial purposes without obtaining a licence to do so from us or our licensors.

3.5 You agree not to, under any circumstances, transmit any content or material (including software, text, images, or other information) that:

is unlawful or promotes unlawful activity;
defames, harasses, abuses, threatens or incites violence towards any individual or group;
is pornographic, discriminatory, or otherwise victimises or intimidates an individual or group on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
is spam, is machine- or randomly-generated, constitutes unauthorised or unsolicited advertising, chain letters, any other form of unauthorised solicitation, or any form of lottery or gambling;
contains or installs any viruses, worms, malware, Trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or any telecommunications equipment or to damage or obtain unauthorised access to any data or other information of any third party;
infringes on any proprietary right of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights;
impersonates any person or entity, including any of our employees or representatives; or
violates the privacy of any third party.

3.6 Users must be over the age of 18. You represent that you are over the age of 18. ResoX does not target our content to children or teenagers under the age of 18, and we do not permit any users under the age of 18 to engage the services of any DRP.

3.7 ResoX reserves the right (though not the obligation) to, in our sole discretion, determine whether any user conduct is appropriate and complies with these Terms and Conditions, or terminate or deny access to and use of the Website to any user or Potential Disputant for any reason, with or without prior notice.

Content, Listings, and Advertisements

4.1 This Website is a platform on which DRPs subscribe to supply their information and on which Potential Disputants can access such information. This Website does not advertise or refer lawyers, expert witnesses, recruiters, investigators, process servers, translators, court reporters or others listed by this Website to users or Potential Disputants. Similarly, this Website does not advertise or refer users or Potential Disputants to DRPs subscribed on the Website. Because authentication on the Internet is difficult, ResoX cannot and does not confirm that any of our users are who they claim to be.

4.2 This Website does not warrant the validity of the information, nor does it guarantee the quality of any services or work product. The determination of the need for legal services and the choice of a professional are extremely important decisions and should not be based solely upon the listings or self-proclaimed expertise of the DRPs. Potential Disputants and users should conduct their own legal and commercial due diligence on the DRPs and contact applicable professional associations with regard to expert witnesses and other legal non-lawyer professionals, before engaging their services.

4.4 A description or indication of, or limitation of practice by a DRP does not mean that any corporate body, agency, person or board has certified the DRP as a specialist or expert in any indicated field of law practice, nor does it mean that the DRP is necessarily any more expert or competent than any other professional. All Potential Disputants and users are urged to conduct their own independent investigation and evaluation of any DRP being considered.

4.5 Without in any way limiting any other provision of this Terms and Conditions, ResoX does not control, warrant, or guarantee the quality, safety or legality of the items and services listed on the Website, the truth or accuracy of the listings, the ability of any DRPs to render professional services, or ability of any Potential Disputant or user to engage a DRP. ResoX does not control, warrant, or guarantee that any DRP is who he or she claims to be or is not acting under false pretenses. Likewise, ResoX does not control, warrant, or guarantee that any Potential Disputant or user is who he or she claims to be or is not acting under false pretenses.

4.6 ResoX does not warrant the truth or accuracy of what any Potential Disputant or user have represented to ResoX or what they have requested to be listed and made public on this Website.

4.7 ResoX does not guarantee traffic to and from its listings or other form of advertisement nor does it guarantee its internet placement in the search engines for any keyword(s).

Uploading content to this Website

5.1 Whenever you make use of a feature that allows you to upload content to this Website, or to make contact with other users of this Website, you must comply with all applicable legislation, guidelines, rules, advisories and any of our further terms and conditions.

5.3 Any content you upload to this Website will be considered non-confidential and non-proprietary. You retain all of your background intellectual property rights in your content, but you are required to grant other users of this Website a worldwide royalty-free irrevocable and unconditional licence to use, store and copy that content and to distribute and make it available to third parties. You also grant us a worldwide, royalty-free, irremovable and unconditional licence to use, copy, distribute, publish and transmit such data in any manner.

5.4 We also have the right to disclose your identity to any third party who is claiming any content you posted or uploaded to our Website constitutes a violation of their intellectual property rights or of their right to privacy, in accordance with our Privacy Policy, as below.

5.5 We have the right to remove any posting you make on this Website without any prior notice to you if, in our opinion, your post contains contents which are unsatisfactory.

5.6 If you choose to register an individual profile with this Website as a Potential Disputant or take advantage of such other services as may be offered only to subscribers, you agree to:

Provide true, accurate, current and complete information about yourself, your contact and personal information; and

Maintain and promptly update your details with us to keep it true, accurate, current and complete.

Disclaimer of liability

6.1 The Contents of this Website are provided on an “as is” basis and without warranties of any kind. To the fullest extent permitted by law, we do not warrant, and hereby disclaim any warranty:-

(a) as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Contents of this Website; and

6.2 To the fullest extent permitted by law, ResoX shall not be liable for any damage or loss of any kind, howsoever caused as a result (indirect or direct) of the use of this Website, including but not limited to any damage or loss suffered as a result of reliance on the Contents contained or available from this Website.

6.3 ResoX is not a law firm and does not offer legal representation. The Contents of this Website do not constitute financial, legal or other professional advice. If financial, legal or other professional advice is required, services of a competent professional should be sought. Every case is unique and outcomes will vary depending upon the facts and legal issues of your case. The information contained on this site does not substitute for the advice of competent legal counsel.

6.4 DRPs are not the employees or agents of ResoX. ResoX is not involved in agreements between Potential Disputants and DRPs or in the representation of any user. At no point may ResoX be held liable for the actions or omissions of any DRP performing any form of services for Potential Disputants or other users.

6.5 ResoX is not a referral service for counsels, lawyers or attorneys. It does not endorse, recommend, or analyse your case in order to connect you with a lawyer. ResoX is not an employment agency. ResoX does not select or endorse any individual DRP to service a Potential Disputant. ResoX does not make any warranty, guarantee, or representation as to the legal ability, competence, quality, or qualifications of any DRP. ResoX does not warrant or guarantee that DRPs are covered by professional liability insurance. ResoX encourages Potential Disputants to conduct your independent research on any DRP before engaging them or accepting professional advice.

6.6 ResoX does not guarantee results. From time to time, Potential Disputants may submit reviews of DRPs; these reviews do not constitute a guarantee, warranty, or prediction regarding the outcome of any future legal matter. ResoX will have no responsibility or liability of any kind whatsoever for any DRP-generated content or information you encounter on or through this Website, and any use or reliance on any such content or information is solely at your own risk.

6.7 ResoX does not and cannot perform a conflict of interest check between you and a DRP listed on this Website. The release and security of any sensitive or confidential information transmitted by you to any DRP is your sole responsibility. ResoX and this Website has no control and makes no representations as to the use of personal information provided to any DRP or DRP firm listed on this Website. There is no solicitor-client relationship or confidential relationship formed by any use of the information provided on this Website.

6.8 You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

6.9 Although we make reasonable efforts to update the information on this Website, we make no representations, warranties or guarantees, whether express or implied, that the content on this Website is accurate, complete or up-to-date.

Personal Data protection policy (“Privacy Policy”)

7.1 You hereby consent to our collection, use and disclosure of your personal data which you have provided to us, within our organisation and our affiliates for the following purposes:

(a) processing of your subscription;

(b) administration (including any updates, renewal or termination) of your subscription;

(d) processing of any payment framework we may implement;

(e) responding to your inquiries or requests, and/or where applicable, to post your comments or statements on message boards in this Website or in our online forums;

(f) creating and delivering personalized promotions, including by combining your Personal Data with Other Information;

(g) communicating with you by mail, telephone, e-mail, mobile alerts, WhatsApp and SMS text messaging about your subscription, including but not limited to information about your activity, your requests for information, and to update you about changes to your subscription;

furthering our business purposes, such as to perform data analysis, audits, fraud monitoring and prevention, to enhance, improve or modify our subscription programme, to identify usage trends, determine the effectiveness of our promotional campaigns and to operate and expand our business activities; and

managing your account, using various electronic communication, including email and mobile communications.

7.2 The personal data collected from you includes:

name;
mailing address and/or postal code;
telephone number;
e-mail address;
username and password (for account administration);
device identification including IP address;
geolocation;
financial account information and other payment information (that you submit to us for points processing, order processing);
additional personal information necessary for the administration of certain promotional events (such as your preferences);
any images from you from photographs, videos created by you or by our content creator(s) and service providers and any such photography or videography sessions; and
certain identifying information such as your education, employment history profile, date of birth and contact information,

(“Personal Data”)

7.3 In addition, we may collect other types of data elements that do not reveal your identity or that do not relate directly to you or any other individual, such as:

browser and device information, including operating system;
mobile application usage data;
aggregated information such as “click stream” data; and
information collected through cookies, pixel tags and other technologies,

(“Other Information”).

7.4 You agree that we may share any Personal Data and Other Information with our affiliates, advisers (such as our auditors, external professional advisers and other parties who provide services or support to us) and to the authorities as required by them for purposes of auditing, advising or reviewing your subscription and user of our services. You agree and consent to such collection, use and disclosure.

7.5 You may submit a request to withdraw your consent or access your Personal Data by contacting our data protection officer. Where permitted by law, we reserve the right to charge a reasonable administrative fee for accessing your Personal Data. Where permitted by law, we reserve the right to deny you access to your Personal Data.

7.6 We will retain Personal Data for as long as it is necessary to fulfill the purpose for which it was collected, any of our legal or business purpose or as required by relevant laws. When destroying Personal Data, we will take commercially reasonable and technically possible measures to make the personal information irrecoverable or irreproducible in accordance with the applicable laws.

7.7 We may also be bound by privacy policies of our third party agents or service providers, partners, agents, associates. You agree to observe such policies where applicable to you.

7.8 We may change this Privacy Policy at any time, from time to time, so please check back from time to time, as your continued use of our services and your subscription indicates your acceptance of any changed terms.

7.9 For more information, kindly contact our Data Protection Office at:

Mr. Colin Millward

[email protected]

+65 6679 6045

You must keep your account details safe.

8.1 Upon subscribing as a Potential Disputant, you will be provided with a user identification code, password and/or any other piece of information. As part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

8.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by use, at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms and Conditions.

8.3 If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at [email protected].

Third Party links

9.1 Where this Website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval or endorsement by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources. When you click on a third party link, you will leave this Website. Any personal data you submit on the resulting site will not be collected or controlled by us but will be subject to the privacy policy or terms of use of the resulting site.

9.2 This Website may contain third party content, including but not limited to comments and articles posted by third parties, the content of advertisements posted by third parties, applications posted by third parties and content accessed through such applications. You agree that we shall not be responsible or liable for any third party content on our Website or your access or use of any third party content on our Website.

9.3 You may not establish a link to the home page or to any other page on this Website without our express written consent. Even if consent is provided, you may only establish a link to the homepage or to any other page on this Website in a way that is fair and legal and does not damage our reputation or take advantage of it.

9.4 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

9.5 You must not establish a link to this Website in any website that is not owned by you.

9.6 We reserve the right to withdraw linking permission without notice.

9.7 During your access or use, we may issue to and request from your mobile or computer device, blocks of data known as “cookies” to enable a more convenient browsing when you revisit these sites.

General

Governing law and dispute resolution

Should mediation not succeed, you agree that the dispute shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (the “SIAC Rules”) for the time being in force, which rules are deemed incorporated by reference to this clause. In relation to such arbitration:

The place and seat of arbitration shall be Singapore.
The dispute shall be determined by a single arbitrator, such arbitrator to be appointed by mutual agreement between us, or in the event that no agreement is reached, then in accordance with the SIAC Rules.
The language to be used in the arbitral proceedings shall be English.